Privacy Policy

Depending on how you interact with us, we may collect several categories of information. This includes contact information such as your name, email address, phone or mobile number, company name and postal address. If you make a payment for any service, we may collect your billing name and address; however, we never collect or store your full credit or debit card details on our website, as any such information is processed securely by our payment partners where applicable.

We may also collect enquiry and demographic information that you provide through forms, consultation requests, surveys or communications — including your areas of interest and service requirements. In addition, we automatically collect technical information such as your IP address, browser and device type, operating system, referring website, pages visited and the time you spend on our website.

We collect information in a few different ways. We collect it directly from you when you fill out a contact or consultation form, request information, or communicate with us by email or phone. We also collect certain information automatically through cookies and analytics tools such as Google Analytics, which record how you use and navigate our website. In some cases, we may receive limited information from third parties — for example, if you interact with us through an integrated social media feature, that platform may share details such as your name and email address.

We use the information we collect for legitimate business purposes. This includes contacting you to confirm and respond to your enquiries, requests or registrations, and providing, delivering and supporting the services you request. We also use your information to improve and personalise our website, products and services based on your preferences, and to analyse website trends, visitor interests and usage so that we can enhance your experience.

Additionally, we use information to maintain the security of our company, our clients and our systems and to prevent fraud or misuse, and — where you have consented — to send you updates, offers or event information. We do not generate any advertising revenue, directly or indirectly, from your personal information.

We do not sell your personal information, and we share it only in limited circumstances. We may share it with trusted business partners or service providers who help us deliver events, services or website functionality, subject to confidentiality obligations and their own privacy policies. We may also disclose information when required to comply with the law, a court order or subpoena, a valid request from a government or investigatory authority, or to investigate potential fraud.

In the event of a merger, acquisition or sale of all or part of our business, we may share information with the successor entity under appropriate safeguards. For any other purpose not described in this Policy, we will inform you before sharing your information.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and the rules made thereunder, you may reach our Grievance Officer for any concerns relating to your personal information. Our Grievance Officer can be contacted at Shridhar InfoSec Solutions, B-338, Emerald One, Jetalpur Road, Vadodara, Gujarat, India - 390007, or by email at info@shridharinfosec.com. If you have any questions about this Policy or other privacy concerns, you may also email us at the same address.

By visiting this website, your visit and any dispute concerning privacy is subject to this Policy and our Terms of Use. Any disputes arising under this Policy shall be governed by the laws of India, and the courts of Gujarat shall have exclusive jurisdiction.

Our employees are required to follow strict procedures to maintain the confidentiality of client and personal information. We maintain physical, electronic and procedural safeguards to protect the information we hold, and we regularly evaluate and improve the systems that store it. As a cybersecurity firm, protecting information is central to everything we do — please see our Data & Information Security Policy for further detail.

The General Data Protection Regulation (GDPR) protects the data privacy rights of individuals and sets out a framework for processing personal information. Shridhar InfoSec Solutions is committed to complying with the applicable requirements of the GDPR, and we continue to monitor and adopt industry best practices where relevant. We process personal information only on a lawful basis and where there is a legitimate interest, or where we are otherwise required or permitted by law.

For any matter relating to your personal information under the GDPR, please email us at info@shridharinfosec.com. We will not act on requests from a third party for your personal information on your behalf.

Subject to applicable law, you have a number of rights over your personal information. You have the right to access a copy of the personal information we hold about you, and the right to rectification — that is, to ask us to correct or update information that is inaccurate or incomplete. You also have the right to restriction or objection, meaning you may ask us to stop or restrict the processing of your information, or to delete it, where it is inaccurate, unlawfully processed, or no longer necessary.

Where applicable, you have the right to data portability, and we will provide your information in a commonly used, machine-readable format. In the unlikely event of a data breach that puts your personal information at risk, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of it. To exercise any of these rights, please contact us at info@shridharinfosec.com.

Each time you connect to the internet, you are assigned a unique identifying number known as an IP address, which indicates the general location of your device and your internet service provider. When you visit our website, your device sends your IP address so that our servers can deliver the requested content to you.

We collect IP addresses to track and aggregate non-personal information — such as the regions our visitors come from, the pages viewed most often, and how long visitors stay. This helps us administer the website, diagnose technical issues, analyse trends and provide a better experience. Where you submit an enquiry, the associated IP address may be recorded for response and security purposes. We will never share your IP address with any third party.

To provide a customised experience and remember your preferences, our website may place small text files called cookies on your device. When you return, your browser sends these cookies back to our servers so we can recognise your device and respond appropriately.

Our website may use session cookies, which are temporary and are deleted when you close your browser, and which remember your preferences as you move between pages; persistent cookies, which remember your settings and preferences across visits for faster, more convenient access; and analytics cookies, such as Google Analytics, which help us understand how visitors use the website so we can improve navigation, functionality and experience. You can control or disable cookies through your browser settings, though some features of the website may not function properly as a result. We may update this Cookie Policy from time to time and encourage you to review it periodically.

By submitting an enquiry on this website, you consent to Shridhar InfoSec Solutions collecting, processing and storing the personal information you provide — such as your name and contact details — as necessary to respond to your enquiry. This information will be used solely for legitimate purposes related to responding to your enquiry, providing support, or delivering the services you request.

We may also use it to communicate improvements and keep you informed about our offerings and events. Your personally identifiable information will not be shared with unauthorised third parties, except where necessary for legitimate business purposes or to comply with applicable law. You may access, correct or request deletion of your personal data at any time by contacting info@shridharinfosec.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated version will be posted on this page, and we encourage you to review it periodically.